Invoices and payment details
Available on Solo, Pro and Team.
You update your card and download invoices from the billing page, which opens Stripe's secure customer portal.
Available on Solo, Pro and Team.
Update your card or get invoices
- Open the billing page.
- Select Update card or invoices.
- You're taken to Stripe's page. There you can change your payment method and see your invoices and receipts.
- Return to pmmAgent.ai when you're done.
This is the only place billing takes you off pmmAgent.ai. Buying a plan or a credit pack happens inside the app.
What the billing page shows
- Your current plan.
- The amount, billing interval and renewal date.
- If you've cancelled, the date your plan ends.
- On Team, your seat count.
- On Pro and Team, your top-up credits.
If a payment fails, the page says so and asks you to update your card. Update it from the portal to keep your plan.
Tax
Prices on the checkout page are shown before any tax.
Plans given to your account
If someone gave your account a plan, for example through an invitation, the billing page says there's nothing to pay. You won't have a subscription or invoices.
Team billing
On Team, seats are managed from the billing page, and invites and workspaces from the Team page.
Something looks wrong
If you were charged and your plan didn't change, or an invoice looks incorrect, email support@pmmagent.ai with the email on your account and the date of the charge. See Contact support.
Next - Upgrade, downgrade or switch to annual - Contact support